ACCOUNT

Account Deletion

CSO Staff accounts are created and administered by the participating employer; employees do not create public consumer accounts.

How to request deletion

1. Open the CSO Staff Tickets module and request account removal, or contact the manager or HR representative who issued the account.
2. Identify the account by staff name and username. Never include the password.
3. The organization verifies the requester before disabling access and reviewing eligible data for deletion.

What happens next

Login access can be disabled and eligible profile or technical data can be deleted or anonymized. Employment, attendance, payroll, security or audit records may be retained where required for legal obligations, dispute resolution, fraud prevention or legitimate workplace records.

Device data

Uninstalling the app removes its local data from that device according to the mobile operating system. It does not by itself delete records held by the employer; use the request process above for server-side data.